Testimonials

Amazing customer service and my shoes never looked better. They saved my favorite black heels with a little bit of TLC. I love when people are honest and dependable, I dealt with the grandson of this 3rd generation hidden gem.

The customer service is incredible here!

- Andrea C.

My mom has been going here since I was a kid, so when I spilled a whole glass of beer into and on top of the $300 purse my sister gave me for my birthday, i was extremely worried but I knew exactly where to take it. For only $35 he sterilized it inside and made it look brand new. It only took one week.

I really wish I had taken a before photo to post the difference and to show that their is a good reason why my family keeps returning. I am extremely happy with the results. I’m really glad and relieved he saved my little purse.

- Carolyn D.

This place is awesome Vincent's son pays good attention to detail and his return work is the same. Will be a permanent customer.

- Arthur M.

Great shoe repair and a very reasonable price. Always done on time and excellent workmanship.

- Molly N.

My Whites Boots are my babies. I paid $500 for them and theyre worth every penny. Saying that, you now understand how important my shoes are to me.

i called in and asked if they resoled my kind of shoes. i need a special sole for my boots. Whoever answered the phone said "Yes, it will take about 2 weeks and cost around $95".

to my relief, 2 weeks was better than the offered 4-6 weeks without shipping and handling from Whites Boots for around $125.

When i dropped my Whites off, Chris charged me $40 for a deposit and said to expect a call in two weeks.

I got my call in 8 days and and came into the shop surprised to see that not only they resole my boots, they cleaned and conditioned the leather. I am super happy. My boots look better than new. stitching is on point and i got my vibram soles. Ready for the 2018 fire season thanks to Vincents crew!

- Veeeters T.

Great work done by Vincent's I had a pair of Red Wings resoled and an other pair of boots got a new heel. Both came out excellent and with quality workmanship. I will be going back for any other repairs I may need!

- Edward B.

My husband's nubuck leather shoes were a bit dirty, and I attempted to clean one of them with some sort of oil-based leather cleaner, essentially ruining the shoe. The top of the shoe sustained a deep, dark stain, and it looked awful. I called several shoe repair shops, and everyone told me the same thing: "Nothing we can do. Shoe is ruined." When I called Vincent's, however, he said, "Bring the shoes in as soon as you possibly can. I think I can help." He took his time with the shoes, subjecting them to several careful cleanings. When I returned to the shop, he presented a pair of like-new, stain-free nubuck leather shoes. The owner of Vincent's is an artist with a deep understanding of the nuances of leather. Thank you!

- Jennifer D.

I brought three pairs of braided leather Rainbow flip flops to Vincent's. All previously broke in the same spot, and had been repaired 1-2 times each at a competitor's shoe repair shop. All ultimately broke again within a few light activity uses. I thought I was going to have to discard them, but figured I'd give it one more shot.

Right off the bat, I was impressed by the level of personal responsibility and knowledge that Chris, the manager, exhibited. He assured me that the shoes would be fixed this time, and with lasting results. He then charged a price a few dollars cheaper per pair than the other repair shop (which adds up!), and met the pickup deadline he gave (which was not my experience with the competition). I've been wearing the shoes for months now, and I can truly say that Chris and his team are AMAZING at their craft, and I would highly recommend them! All fixed with zero re-breaks!

- W. T.

I can't believe how amazing my shoes turned out! I brought my well-loved Remix Vintage heels in to be painted, new heel tips, and part of the sole glued back down. I wore these shoes ALL the time and they were my favorite dance shoes, so I wasn't ready to give them up even though they were falling apart. Vincent's Shoe Repair seriously made them look brand new! Great customer service, amazing work, fair prices, and were ready on time. They have a customer for life!

- Justice F.

After trying far too many shoe repair/leather repair shops all over OC, and habitually being disappointed in either their level of simple initial communication, or the quality of the work I get back, I finally have my go-to guy.

It's Chris, who owns/runs Vincent's Shoe Repair.

He provides first-class repairs, and first-class service. He clearly loves what he does, and he and his team are damn good at it. I've taken him multiple leather jackets, a sizing alteration on textile motorcycling pants, boot resoling, and even odd sewing jobs, and every time they nail it...the first time. I'm admittedly a picky customer on things like this, but I'm relieved to finally have a shop where I know that when I drop it off, it's going to be right when I get it back.

Do yourself a favor and take any leather repair, shoe repair, dyeing, sewing, or alterations to Chris and his team. Then relax about it, like I do. He gets it.

- G T.

Chris is super friendly, accommodating, and helpful. Our family used to go to Factotum in Yorba Linda for over 10 years. But because of the recent poor customer service, we stopped going there and had been searching for a new place almost a year. I am so glad we found Vincent's Shoe Repair. Not only did Chris put beautiful red rubber soles for my wife's new Christian Louboutin, but he also fixed the wheels on my favorite luggage. Our family highly recommend this place if you want good customer service and solid shoe repair work.

- D C.

My mom has been going here since I was a kid, so when I spilled a whole glass of beer into and on top of the $300 purse my sister gave me for my birthday, i was extremely worried but I knew exactly where to take it. For only $35 he sterilized it inside and made it look brand new. It only took one week.

I really wish I had taken a before photo to post the difference and to show that their is a good reason why my family keeps returning. I am extremely happy with the results. I'm really glad and relieved he saved my little purse.

- carolyn d.

This dude can fix ANY shoe.

Brought in a pair of vans that I messed up and got bleach all over them and Chris brought them back to life.

Bummed we didn't take a before pic but my shoes were basically ruined with orange bleach spots everywhere.

And now they look brand new.

Smooth communication through his whole process and I will be coming back if I ever mess up another pair.

- Terry C.

Chris did an over-the-top job with my high heels. He repaired the sides that were raveling and restored the heels and refinished both shoes. I did not even recognize the pair when I picked them up. DO NOT buy new shoes! Come here and restore your old ones. The price was dirt cheap too. Thanks Chris, you did way above what I expected. I'm going to look for another pair of shoes that I can bring in for repair!

- Donna R.

Honestly don't write many reviews, but Vincent really helped me shine my boots for the LAPD academy. For a little extra charge, he took the time to teach me the steps to polishing my boots, so that I could do it correctly on my own. He also gave me a newfound appreciation for my footwear and the process it requires to take care of them. I highly recommend people come here for their repair and polishing needs. He will definitely hook you up. I will be returning during my time in the academy to get a polish when time gets tight!

- Andrew K.

Just picked up my shoes and I'm absolutely thrilled about having my most comfortable shoes back. This place is amazing!!!!!

- Doug W.

Vincent's shoe repair did a emergency shoe repair for me while I was visiting from out of town. Thanks Vincent's Shoe Repair for putting my shoes back on my feet.

- Mace J.

Simply the best!!!!! They fixed a zipper on a bag that I thought I had to throw away. They fix/reheel my shoes and I save so much money on shoes. Best they are honest!!!

- S W.